It’s obvious that they’re trying to create a pathway to convince users that are using their free tools to upgrade to their premium versions to generate revenue. The new Outlook for Windows is an app, not a website that is free and has the basic look and feel of the paid versions of Outlook that have a lot more features. is a free web-based version that replaced Hotmail, which is Microsoft’s competitor to Google’s Gmail. Outlook has been the default email program in Microsoft Office since 1997 and is still part of the subscription version of Office 365, which is now called Microsoft 365. What makes this decision confusing for many is the existence of many tools that use the Outlook name both online and via apps. Microsoft recently announced these plans as a way to consolidate tasks like mail, contacts and calendars from separate apps to a unified one that they are calling Outlook for Windows. The suggestion to "Try the new Outlook" in the upper right corner of Windows Mail is the precursor to what will be a forced transition sometime in 2024. QUESTION: Why is Microsoft trying to get me to switch to the new Outlook in my Mail program?ĪNSWER: In its usual confusing way, Microsoft is signaling an upcoming major change for those currently using Mail and Calendar apps in Windows 10 and 11. Watch Video: How to fix Microsoft throttled error for Outlook users
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